The Toluna QuickSurveys help section provides you with basic guidance on how to effectively use our product.  Within this section you will find information on products and pricing, using Toluna QuickSurveys and FAQs.  If you need further support please contact us.

Creating your free survey

Toluna QuickSurveys are 100% free when you poll your own group. Simply build your survey, upload your contacts and publish.

Reaching a different audience

When you want a new, larger or a more targeted audience, we offer access to a panel of over 4 million members – at a far lower cost than you’d pay elsewhere.

Calculating the cost of surveying the Toluna community

There are three elements to consider when calculating the cost of a Toluna QuickSurvey:

  • How many questions you ask
  • How many responses you want
  • How many target-specific demographic groups you choose.

Toluna QuickSurveys pricing is credit-based. A single credit costs 35 cents (£0.20 in the UK/€0.25 in the Eurozone), which buys you 1 question and 1 response from the Toluna community.
Say your survey has 5 questions and you want 500 responses. That’s 5 x 500 = 2,500 credits.

Targeting specific audiences

Yes. Pay a premium and you can select a maximum of 2 targets from a range of up to 11 different demographic types. 1 target adds a 25% premium. For 2 targets, the premium increases to 50%.

Please note that credits are based on the number of respondents who start your survey. Say 500 members do this, but filters and screening questions reduce their number to 300 qualified responses. The cost is still based on 500 total responses.

Each credit costs 35 cents (£0.20 in the UK, €0.25 in the Eurozone)

Use our pricing calculator and learn more about our pricing packages