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The Toluna QuickSurveys help section provides you with basic guidance on how to effectively use our product. Within this section you will find information on products and pricing, using Toluna QuickSurveys and FAQs. If you need further support please contact us.
All you need is an active email address. You can do this directly from our homepage or the registration page. Register Now.
After registration or log-in, you’ll be redirected to your account dashboard. This displays basic account information, shows a snapshot of your recent activity and provides access to key links, like:
Creating a New Survey
After log-in, click on the "Create Survey" button at the right of your dashboard or the top of the page. When the new page opens, click on the New button to reach the control panel. You’re now ready to create your new survey.
Creating surveys in Toluna QuickSurveys is a simple 3-step process:
Define - Build - Launch. Our interactive wizard guides you, step-by-step.
1. "DEFINE" Your Survey
In this first step, you will enter a survey name and select a category. Once you've done this, you can click the "BUILD YOUR SURVEY" button in the lower right to begin scripting your online survey.
Toluna members will see your survey name on their community site www.toluna.com and on the title page, so choose a descriptive title that will appeal to as many people as possible. A distinctive title is also useful when you search the inventory of your Toluna QuickSurveys on the Surveys page of your dashboard.
Next you must select a category for your Toluna QuickSurveys survey. This step is essential, as it ensures your survey is properly displayed and that panelists can locate it easily.
2. "BUILD" – Design Your Survey
Ask for demographic and contact details from your own group. Before you start the survey, you'll be asked if you want to gather additional demographic and contact details from everyone on your own mailing list. If you select these boxes, any fresh input they provide can be saved in a new or existing list.
When your survey is only for the Toluna community, skip this step - we already have full details.
Adding questions to your online survey:
-We've already added the first page of your survey, so all you need to do is select a question type from the panel on the left: Choice, Open End, Matrix/Cross, Rating, Numeric, Ranking, Multiple textboxes, Thumbs, Battle, and Tiles.
-Once you select a question type, you can choose from a number of advanced options: randomize answer order, make a question mandatory/optional, and display options.
-To add another page to your survey, simply click the "+" next to your existing page tab.
-When you’ve programmed the questions, you can apply filters, screen-outs, and move, delete and re-organize their order:(Simply click and drag the up/down arrow icon in the top right corner of your question box to move it.)
-When you're done scripting your survey questions, you can apply filters and screen-outs, and move, delete and re-organize their oder:
-Simply click and drag the up/down arrow icon in the top right corner of the question's box to move it.
-To re-organize the pages, click on the "Organize" icon in the top right of the survey screen to open the organize tool.
3. "PREVIEW" Your Survey
Finally, click Preview to check your survey and you’re almost ready to launch. Download our PDF Survey Builder Guide for more detailed instructions
Click the Apply button at the bottom of the control panel to save each question. Surveys the Toluna Community cannot go live until we receive your payment.
Before you take the final step and launch your survey, we always recommend you test it. Simply click the Test button on the Surveys page or the Preview button in the survey builder wizard.
Go to the Survey Launch page to target your audience and select to send the survey to your own contacts, the Toluna community or both. Survey our panel and you can choose 2 targets from up a range of up to 11 demographic types – simply click on the Add button under Target Your Audience.
After setting targets, select the group you want to question, the number of responses you need and the method of delivery you prefer. If you select the Ask Toluna option, you’ll have to add sufficient credits to your order, and select your survey’s start and end date.
Once that’s done and you’re happy, launch your survey from the wizard, or by selecting the Surveys icon on your dashboard.
With Toluna QuickSurveys you can send surveys to your own contacts or our panel of over 6 million consumers across 41 countries.
To upload your own list, click on the Lists icon on your dashboard for step-by-step instructions. You can then add any of the contacts from the Launch page; send your survey to the Toluna Panel from there, too.
With Toluna QuickSurveys, analyzing your survey results is fast and easy.
Once your survey has launched, a reporting page is automatically created and updated in real-time. This lets you analyze results as they arrive, and view them by demographic type, too.
Using the Share link, you can then make your survey's report available to as many people as you like - they don’t have to be Toluna QuickSurveys users - without exporting the results or granting access to your account. You can also download the report in Excel, PowerPoint and raw data file.
Ask the Nation for nationally representative survey results
Toluna uses an exclusive algorithm to manage Toluna QuickSurveys. Called Ask the Nation, it takes sample size and panelist information into account. Based on census data, each sample of 300 participants or more is weighted to get the exact demographic profile of gender, age and region of the national population.
Wherever nationally-representative survey results are available, you can view them at no additional cost. Simply follow the instructions to expand the question on the Survey Report page, and select the highlighted Ask the Nation feature.
In any country where Internet uptake is still growing, Ask the Nation gives an estimation of your results as if the Internet were already accessible to all its population.
Note: The only attribute that can be targeted in order for Ask the Nation to be active is Country. If you add additional targeting then Ask the Nation will not be available.